Free standard shipping on All orders
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
What makes Microsoft a global success story?
Narrating the epic journey of how Microsoft went from worst to first and put technology into all our lives, former Microsoft employee Dave Jaworski takes readers inside the fabled enterprise to meet the people and strategies responsible for its rocket ride. The story of Microsoft has it all: leadership, adventure, risk, controversy, battles, a fall from grace, and the return of the king. Microsoft Secrets reveals:
• How leadership principles help or ruin the rise of organizations and which ones make a difference
• How small teams and organizations can take on larger companies and win
• How to beat and survive competition in any field
• The coveted secrets behind Microsoft’s gigantic growth as guideposts for future entrepreneurs
• How executives can have it all: personal, professional, and organizational success
The first-ever recipient of Bill Gates Chairman’s Award of Excellence, Dave Jaworski shares valuable insights for businesses to accelerate past competitors and achieve success. Join him for a peek inside the strategies and decisions (secrets!) that fuelled the spectacular growth of an organization that changed our lives forever!
Dave Jaworski has over 30 years of sales, technology, and executive management experience. He was the third employee at Microsoft Canada, and served as the national sales manager before being promoted to general manager of Western US Sales. There he led the team managing 80 percent of Microsoft’s US business. He was promoted to GM of US Sales Operations and then led a turnaround as the head of Microsoft University.
“Couldn’t put it down! Fascinating.”
TIM WATERS, Nordstrom Corp, Former Digital Imaging Executive
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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